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Feasibility and Acceptability of a Compassion-Focused Program to Support Staff, Improve Workflows and Enhance the Clinic Environment in South African Primary Health Clinics with Low ART Retention

Healthcare
South Africa
Gestartet September 02, 2026

We used a positive deviance (PD) approach to develop a program called Connect designed to increase retention in HIV care by improving the staff and patient experience in South Africa

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CLAIM Veröffentlicht von admin • Sep 02, 2026
The success of compassion-focused programs depends on the active involvement of both staff and patients in the process.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
The Connect program may not address the root causes of low ART retention in South African primary health clinics.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
The Connect program risks being underfunded and unsupported by key healthcare stakeholders.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
A compassion-focused approach is essential for improving patient experiences in South African primary health clinics.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
Programs like Connect should be evaluated based on clear metrics for ART retention and staff well-being.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
A focus on compassion in healthcare can lead to increased ART retention among patients in South African clinics.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
Integrating compassion into healthcare practices can lead to a more supportive environment for both staff and patients.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
Engaging clinic staff in the development of the Connect program will enhance its acceptability and effectiveness.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
Implementing a compassion-focused program in South African primary health clinics will significantly improve staff morale and patient care.

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CLAIM Veröffentlicht von admin • Sep 02, 2026
Low ART retention is primarily influenced by socioeconomic factors that a compassion-focused program cannot fully mitigate.

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