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Privacy Policy

Effective Date: November 2, 2024

William Roberts Coaching and Advisory Ltd ("we", "us", or "our"), a company incorporated in England (company number 15629688), operates SocietySpeaks.io (the "website"). SocietySpeaks.io is a platform for community discussion and collective intelligence, powered by Pol.is technology. We are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, and protect your personal data.

Key Contacts

Data Controller: William Roberts Coaching and Advisory Ltd

For data privacy inquiries: info@societyspeaks.io

For account security: security@societyspeaks.io

1. Information We Collect

1.1 Personal Data We Collect:

  • First and last names
  • Email addresses
  • Password (encrypted)
  • Profile information
  • Discussion contributions and interactions
  • Voting and participation data
  • Payment information (processed securely by Stripe)
  • IP addresses
  • Browser type and settings
  • Device information
  • Usage data and analytics
  • Content you create or share
  • Communications with us
  • Cookie data

1.2 Discussion Platform Data

As an integral part of our service, we use Pol.is to power our community discussions. When you participate in discussions, we collect:

  • Your comments and contributions to discussions
  • Your voting patterns and interactions
  • Discussion participation metrics
  • Group opinion clustering data
  • Interaction timestamps and frequency

2. How We Use Your Information

We use your information to:

  • Provide and improve our community discussion platform
  • Enable meaningful dialogue and collective intelligence gathering
  • Process your payments and subscriptions
  • Send service updates and notifications
  • Provide customer support
  • Analyze usage patterns and improve user experience
  • Generate insights from community discussions
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

3. Data Processing and Storage

SocietySpeaks.io is hosted on Replit, which uses Google Cloud infrastructure for secure data storage and processing. Our discussion platform is powered by Pol.is, with discussion data processed and stored in accordance with applicable data protection laws.

Our Service Providers and Subprocessors

We work with carefully selected service providers who help us deliver our platform:

Name Location Purpose
Pol.is USA Core discussion platform technology and collective intelligence gathering
Replit USA Platform hosting and infrastructure
Google Cloud Services USA Cloud infrastructure (via Replit)
Stripe USA Payment processing and subscription management
Loops.so USA Email communications and customer messaging
Google Analytics USA Site analytics and usage tracking

4. Discussion Platform and Public Content

SocietySpeaks.io is built on the principle of open dialogue and collective intelligence. When you participate in discussions:

  • Your contributions to discussions are public by default and visible to other users
  • Your voting patterns contribute to collective opinion mapping
  • Your interactions help generate group insights and patterns
  • Discussion data is processed using Pol.is technology to identify areas of consensus and disagreement
  • Comments and votes cannot be retroactively deleted from group analysis once submitted

5. International Data Transfers

Your data is primarily processed and stored in data centers located in the United States through our hosting provider Replit, our discussion platform Pol.is, and their infrastructure providers. When you use SocietySpeaks.io, your data may be transferred to, stored, and processed in the United States and other countries where our service providers maintain facilities.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland: We ensure appropriate safeguards are in place through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Appropriate security measures and data protection agreements with our service providers
  • Compliance with UK and EU data protection laws

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your personal data (subject to discussion platform limitations)
  • Object to processing of your data
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

Please note: Due to the collective nature of our discussion platform, while you can delete your account, your anonymous contributions to discussions may remain as part of the collective dataset.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training and confidentiality agreements
  • Incident response procedures

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information is retained while your account is active
  • Discussion contributions remain part of the collective dataset
  • Payment information is retained as required by law
  • Usage logs are retained for security and analysis purposes

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

William Roberts Coaching and Advisory Ltd

Email: info@societyspeaks.io