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Feasibility and Acceptability of a Compassion-Focused Program to Support Staff, Improve Workflows and Enhance the Clinic Environment in South African Primary Health Clinics with Low ART Retention

Healthcare
South Africa
Commencé September 02, 2026

We used a positive deviance (PD) approach to develop a program called Connect designed to increase retention in HIV care by improving the staff and patient experience in South Africa

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CLAIM Publié par admin • Sep 02, 2026
The success of compassion-focused programs depends on the active involvement of both staff and patients in the process.

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CLAIM Publié par admin • Sep 02, 2026
The Connect program may not address the root causes of low ART retention in South African primary health clinics.

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CLAIM Publié par admin • Sep 02, 2026
The Connect program risks being underfunded and unsupported by key healthcare stakeholders.

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CLAIM Publié par admin • Sep 02, 2026
A compassion-focused approach is essential for improving patient experiences in South African primary health clinics.

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CLAIM Publié par admin • Sep 02, 2026
Programs like Connect should be evaluated based on clear metrics for ART retention and staff well-being.

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CLAIM Publié par admin • Sep 02, 2026
A focus on compassion in healthcare can lead to increased ART retention among patients in South African clinics.

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CLAIM Publié par admin • Sep 02, 2026
Integrating compassion into healthcare practices can lead to a more supportive environment for both staff and patients.

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CLAIM Publié par admin • Sep 02, 2026
Engaging clinic staff in the development of the Connect program will enhance its acceptability and effectiveness.

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CLAIM Publié par admin • Sep 02, 2026
Implementing a compassion-focused program in South African primary health clinics will significantly improve staff morale and patient care.

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CLAIM Publié par admin • Sep 02, 2026
Low ART retention is primarily influenced by socioeconomic factors that a compassion-focused program cannot fully mitigate.

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