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Hear from the stands, not just the fan forum.

Ask one question in the club app or the trust newsletter. Supporters answer a dozen short statements on their phones in two minutes, with no login. You get a report of where they agree, disagree, are unsure or are split, ready for the board and to publish to fans.

Start free See an example

Free for 14 days the first time you go live, with no card. Then £99 for 30 days or £600 a year, with no charge per participant.

  • Ticket prices and season tickets
  • Fan engagement plans
  • Matchday and stadium changes
  • Trust and fan advisory board priorities

Example report

How should we set ticket prices next season?

1240 took part

  • They agree

    Under-18s and over-65s should keep their concession prices.

  • They disagree

    Season tickets should rise by more than inflation to fund the squad.

  • They are unsure

    I understand how the club sets ticket prices.

  • They are split

    Safe standing should replace seats in the home end.

Made-up example. A real report is built from your own audience’s answers.

Compared with what you use now

Instead of the fan forum

A dozen supporters in a room, often the same dozen every season.

Every supporter with the link answers the same statements, wherever they watch from.

Instead of a fan survey

Weeks to design, a spreadsheet to analyse, and a result after the decision.

Live in a day, statements drafted for you, and a written report when you close it.

Instead of reading social media

Loud, fast and impossible to count.

Anonymous answers you can count, with unsure kept apart from split.

How it works

  1. Write the question

    The decision in front of the club or the trust. The statements are drafted for you to edit before anyone sees them.

  2. Share the link

    In the club app, the trust newsletter, on social media or as a QR code on the big screen. No login.

  3. Report back to fans

    Take the report to the board, then publish it, so supporters see what fans said and what happens next.

What you get back

Every statement is sorted into one of four findings, with one way to use each. The report says how many people took part and what the results do not show.

Football clubs and supporters’ trusts

The situation

Prices for next season are due in the spring. The fan advisory board meets four times a year and hears from the same faces.

The question

How should we set ticket prices next season?

Shared
Link in the club app and the supporters’ trust newsletter
Took part
1240

What they found

Fans who answered want concessions kept and reject an above-inflation rise. Safe standing divides them.

  • They agree

    Under-18s and over-65s should keep their concession prices.

    82% agree 10% disagree 8% unsure

    One way to use it: Keep concessions in the price plan, and say that is what fans who answered asked for.

  • They disagree

    Season tickets should rise by more than inflation to fund the squad.

    12% agree 78% disagree 10% unsure

    One way to use it: Take an above-inflation rise out of the options.

  • They are unsure

    I understand how the club sets ticket prices.

    17% agree 20% disagree 64% unsure

    One way to use it: Publish how prices are set before asking again.

  • They are split

    Safe standing should replace seats in the home end.

    45% agree 44% disagree 11% unsure

    One way to use it: Run a second consultation on safe standing alone.

Made-up example, not a customer result. The figures are sorted into findings by the same rules as a real report.

Read a full example report →

Questions

Does it meet our duty to the Independent Football Regulator?

It is one way to consult fans on matters such as ticket prices and heritage. Whether that is adequate, and whether fans’ views were taken into account, is for the club and the regulator. The report says how many people took part and what it does not show.

Can it approve a change to our crest, colours or name?

No. A material change to the crest or home shirt colours needs reasonable steps to show that a majority of the club’s fans in England and Wales support it, and this cannot check who is a fan. A change of name needs the Football Association’s approval. Use it beforehand, to see where supporters stand.

Can a supporters’ trust use it?

Yes. A trust or fan advisory board can run its own consultation and bring the report to the club. There is no charge per participant, so it costs the same whether a hundred fans answer or ten thousand.

How is this different from a poll?

A poll answers the question you thought to ask. Here you ask one question, and participants respond to a dozen or so short statements. You see where the people who took part agree, disagree, are unsure, or are split. Then you get the write-up, not a results screen.

Can I try it before I pay?

Yes. The first time you go live, a verified email gets 14 days with every feature and no card. One trial per email. Another person at the same organisation can start their own. When those days end, an open consultation closes and the report is produced. You can still read and download it afterwards. Paying before then keeps it open.

Pricing and every other question →

Write your question. See your statements before anyone else does.

Sign in with a link we email you, write your question, and review the drafted statements. Nothing goes out until you choose. The first time you go live is free for 14 days, with no card.

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